Restoration Hardware | Content Strategy
As a web editor for Restoration Hardware, I collaborated cross-functionally to understand the needs of various stakeholders and then developed the content to best support the team's goals. This included a wide range of activities, from developing a style guide for then new brand, RH Modern, to an information strategy for Outdoor Furniture.
RH Modern: Collaborated with the VP of Brand Identity and the Product Information team to organize voice and style distinctions across the company's four brands. Deliverables included a copyeditor/copywriter handbook and product pronunciation guide for gallery reps.
Outdoor Furniture: Managed, wrote, and edited the technical documents for the largest vertical at RH. Revamped the tables and diagrams to align with sales, gallery, customer service, and web editor concerns while balancing the realities of vendor and product development processes.
